Customer-centricity has never been more important. Customers and clients can change providers with the click of a button or a tap of the screen.
Chief Customer Officers, USA is focused on topics you care about, such as how to utilize the latest technology to wow your customers, different models and strategies to enact deep operational change and the tools you need to train, measure & encourage core soft skills.
You demanded a more hands-on conference and we delivered. With breakfast workshops, six mini-workshops, exercise-based discussion groups and a live debate, this was the most attendee-driven CCO event to date.
We hope you'll be able to join us at CCO, USA in Atlanta in 2020!